San Francisco-based Boomtown, an intelligent customer service platform, has received $12 million in Series B funding.
Australian venture capital investment provider Telstra Ventures conducted the funding.
The round also saw participation from Capital One Growth Ventures and returning investors, Nyca Partners, Commerce Ventures, Spider Capital and NHN Ventures.
Boomtown will use the net proceeds from the financing to accelerate continued growth as well as invest in its Relay Software-as-a-Service platform.