Uber Eats, the renowned online food delivery platform, has expanded its services to Eldoret and Naivasha, bolstering its presence in Kenya. The company, headquartered in the United States, reported $10.9 billion in revenue in 2022. This expansion signifies a significant stride towards making food and grocery delivery more accessible to residents across the country. Eldoret and Naivasha residents can now enjoy the convenience of ordering food and groceries online, delivered right to their doorsteps. Uber Eats' footprint in Kenya now spans five cities, including Nairobi, Nakuru, Mombasa, Naivasha, and Eldoret, reflecting the company's commitment to enhancing accessibility for customers and partners alike.
Uber Eats has evolved beyond traditional restaurant meal delivery to offer a diverse range of services, including convenience items, pharmacy and wellness products, and everyday essentials. This strategic shift caters to customer demands for a broader array of offerings. Furthermore, Uber plans to introduce a feature in its Uber Eats app, starting in 2024, enabling users to pay for groceries using the supplemental nutrition assistance program (SNAP) and electronic benefits transfer benefits, aiming to make online grocery shopping more accessible to low-income households in the U.S. This initiative underscores Uber's commitment to leveraging its technology and delivery networks to provide SNAP recipients with convenient access to fresh groceries through the Uber Eats app, addressing food accessibility challenges in underserved areas.